Professional Expertise: Connie comes to CVMC with a strong background in quality analysis and improvement aimed at enhancing health care outcomes and care coordination. In addition to leading quality efforts at the agency and state level, Connie facilitated CVHHH’s clinical risk management program with focused initiatives in fall reduction, telemonitoring, infection control, and regulatory compliance. She has many years of involvement with JCAHO accreditation, and with board/staff strategic planning focused on community needs assessment, resource allocation prioritization, community partnerships/care coordination promotion, and change management planning. Prior to her nursing career she worked at Fletcher Allen Hospital as a medical social worker.
Community Involvement: Connie chaired The Vermont Program for Quality in Health Care, a non-regulatory health care peer review organization designated by the VT Legislature. She also served on the Mad River Valley Health Center Board and chaired The VNAs of VT Quality Committee. She currently serves on the board of Spruce Mountain Inn, a residential and transitional living program for young adults with mental health issues. Connie is a past member of the Vermont Health Care innovation Project’s Performance Measures Work Group, and The Northeast Quality Foundation’s Central VT Transitions Work Group.
Educational Background: Connie holds a BSN in Nursing from Creighton University and a MEd from the University of Massachusetts. She graduated with a BA from the University of Pennsylvania. She and her husband have two grown sons and are long time residents of Warren.