Patient Financial Services

Our Patient Financial Services staff are here to help patients and their families understand their bill, work with their insurance companies, or to make other payment plans as necessary.

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Central Vermont Medical Center is a not-for-profit institution. We rely on payment for services provided to patients in order to remain open. The individuals in our Patient Financial Services department are here to help patients and their families understand their bill, to work with their insurance companies, or to make other payment plans as necessary.  A financial representative is located on the first floor near the main lobby for your convenience.

Our Services

CVMC's Patient Financial Services staff can help you with:

  • Financial Assistance with a sliding scale based on income and level of charges after insurance payment.

    Financial Assistance Application

    Financial Assistance Policy Summary

    Discount Pharmacy Application

  • Applications and information about Vermont State health insurance programs such as VHAP, Medicaid, Dr. Dynasaur, Crime Victims Compensation, Lady’s First health screenings.
  • Monthly payment arrangements for patients who are unable to pay their balance in full.
  • Prompt pay discounts for patients who can pay their balance in full prior to or upon receipt of the first statement.
  • Insurance coverage questions
  • Liability settlement questions
  • Estate/Probate questions
  • Estimated Charges for planned services (see Estimated Charges for Services for 2019)

To learn more about your bill, click here.

Government-Assisted Programs

The state of Vermont's Green Mountain Care is a family of low-cost and free health coverage programs for Vermonters. Green Mountain Care provides uninsured Vermonters with access to quality, comprehensive healthcare coverage at a reasonable cost, including the Dr. Dynasaur and Medicaid programs. To learn more about these programs or to find out which program is best for you, visit

Vermont Health Connect

Vermont Health Connect logo

If you are an individual or own or work for a small business without health insurance, visit Vermont Health Connect to enroll in a health plan.

Financial assistance is available for most Vermonters who buy a health plan through Vermont Health Connect.

Learn More

Financial Assistance Provider Coverage

The following document provides a list of providers NOT covered by our financial assistance policy:



Central Vermont Medical Center Campus

Patient Financial Services

Central Vermont Medical Center
130 Fisher Road
Berlin, VT 05602





8:00 am-4:30 pm
8:00 am-4:30 pm
8:00 am-4:30 pm
8:00 am-4:30 pm
8:00 am-3:00 pm