Patients & Visitors

While you are a patient, your care and well-being is our utmost concern. The entire Central Vermont Medical Center family is dedicated to making your hospital experience a positive one.

At Central Vermont Medical Center, we are dedicated to providing you with the highest-quality care in an environment that supports your health and healing as well as the needs of your family. Delivering personal, compassionate care is the standard we strive for every day. Our highly trained providers are involved in the latest developments in their fields, giving you access to cutting-edge treatments and the best medicine has to offer.

Our goal is to provide you with outstanding health care, delivered by people who care deeply about every aspect of your experience. This is what we call the heart and science of medicine.

Medical Records

Medical Records, known as Health Information Management, is the department that maintains all the records about your health care, and is where you go to request a copy of your medical records.

Learn more about medical records.

Patient- and Family-Centered Care

Patient- and family-centered care is about partnering WITH our patients and their families to provide great care. Through this partnership we will achieve the best possible outcomes in quality, safety and patient experience.

Learn more about Patient- and Family-Centerd Care.

Patient Financial Services

The individuals in our Patient Financial Services department are here to help patients and their families understand their bill, to work with their insurance companies, or to make other payment plans as necessary. Our website has information on:

Learn more about all of our Patient Financial Services.

Patient Services

Central Vermont Medical Center offers assistance programs and resources for patients and visitors who require special assistance of any kind.

Patient Rights

It is our goal to protect your Privacy and make sure you know your Rights as a Patient. Please use the information contained in the following areas to learn more:

Quality and Safety

Central Vermont Medical Center is committed to providing our patients with the safest, highest-quality, most-satisfying care possible.

Learn more about our Quality and Safety.

Your Health Care Team

At Central Vermont Medical Center we support the practices of a wide array of health care providers in the hospital or in one of community-based medical group practices. 

Learn more about the many health care providers employed by CVMC.

Your Hospital Stay

Whether you are coming to CVMC for an outpatient/day surgery procedure or need to be admitted as an inpatient, we encourage you to take the time to learn what to expect while you are here at CVMC. Knowing what to expect can help make your experience less stressful.

In addition, we invite you to read about our Quality and Safety, and to explore our list of departments and services whose personnel are here to assist you throughout your hospital stay.

Visitor Information

Central Vermont Medical Center recognizes the value of family and friends in the healing process and welcomes them to visit. We offer a full range of conveniences to may your visit comfortable.